What Is Service Level Management?
Service Level Management is the process by which services (and their service levels) are defined and negotiated. They are then delivered, reviewed, and evaluated. It allows IT to be planned more accurately, which reduces costs while ensuring a better customer experience. http://www.slm-info.org/2022/04/27/data-room-software-for-business-analysts-and-legal-teams/ Regular reporting and KPIs also allow for rapid reaction to any irregularities. SLM […]